We know the prospect of starting treatment for addiction, and going to rehab is daunting and a big, life-changing step. We aim to make your admission as quick, smooth and efficient as possible.
There is often only a limited window of opportunity when an addict either asks for help or admits they need rehab. Being a private rehabilitation centre we do not have a waiting list and can offer immediate admissions, allowing you to seize on this opportunity. Having to wait for a place in rehab can not only mean you lose the addict’s moment of willingness to enter rehab, but it can also be life-threatening.
The admission process usually takes around 24 hours. We accept admissions from Monday to Thursday each week.
The first step of admission is to undertake a free consultation with a client liaison officer to discuss your personal situation, drug use history and recommended treatment options. They will ask for information to help us have a clear understanding of your requirements so we can best support you during your time with us.
The consult is obligation free. It is usually held at our head office in Brisbane. For a better chance of admitting your loved one into rehab, we recommend both the addict and the family or friends to be present at the consultation.
We appreciate face-to-face consults are not always possible, especially for those looking for addiction treatment from regional Queensland, Perth and Canberra. In this situation we can conduct the consultation via telephone, Skype or FaceTime.
Once you have settled into the retreat you will meet the counsellor who will be looking after your treatment and undertaking your individual counselling. This is an opportunity to discuss our program with the counsellor in more detail and go through any additional questions you have had since your admission. You will also be given your individual treatment plan.
Once your admission is complete, our friendly team at the retreat will do their best to make you feel welcome, relaxed and comfortable. You will also be introduced to the other recovering addicts undergoing rehab. This may initially feel daunting but you will create long term friendships and become part of a community that will help you in your recovery, long after finishing our program.
We encourage you to give one of our trained staff a call on 1300 856 847 (or via email here) to organise the free, no-obligation consultation.